WYRD Refund Policy
WYRD Refund Policy
Last Updated: October 17, 2025
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All WYRD products are handmade in small batches with care and intention. Because of the personal, cosmetic, and spiritual nature of our items, all sales are final.
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We do not accept returns, exchanges, or refunds once an order has been placed. Please read product descriptions carefully and reach out with any questions before purchasing.
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Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please email liveWYRD@gmail.com within 7 days of delivery. Include your order number, a brief description of the issue, and clear photos of the product and packaging.
We’ll review your request and, if approved, send a replacement or store credit at our discretion.
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Lost or Stolen Packages
Once a package has been marked as “Delivered” by the carrier, WYRD is not responsible for loss or theft. If your package is missing, please contact your local postal carrier or file a claim with USPS or UPS.
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Contact Us
Questions or concerns about this policy?
Email: liveWYRD@gmail.com
Website: www.livewyrd.com
Location: Sparks, NV, USA